Your privacy matters to us. This Privacy Policy explains exactly what personal data Paldo77 collects, why we collect it, how we use and protect it, and what rights you have under Philippine law. We keep it straight — no vague language, no hidden practices.
Last Updated: January 2026. This Privacy Policy applies to all personal data collected and processed by Paldo77 in connection with your use of the paldo77.app website and the Paldo77 mobile application. It is compliant with Republic Act No. 10173, the Data Privacy Act of 2012 (DPA) of the Philippines.
Paldo77 ("we," "us," "our," or "the Company") is committed to protecting the privacy and personal data of every individual who accesses or uses the Paldo77 platform, including the website at paldo77.app and the Paldo77 mobile application (collectively, the "Platform").
This Privacy Policy ("Policy") describes how Paldo77 collects, uses, stores, shares, and protects personal information in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 (DPA), its Implementing Rules and Regulations (IRR), and the issuances of the National Privacy Commission (NPC) of the Philippines.
By registering an account on the Paldo77 Platform, accessing the website, or using any of our services, you acknowledge that you have read and understood this Policy and that you consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, you must not use the Paldo77 Platform.
This Policy should be read together with our Terms & Conditions and our Responsible Gaming Policy, both of which are incorporated by reference.
For the purposes of the Data Privacy Act of 2012 and its Implementing Rules and Regulations, Paldo77 acts as the Personal Information Controller (PIC) with respect to the personal data collected through the Platform. This means Paldo77 determines the purposes and means by which your personal data is processed.
Where Paldo77 engages third-party service providers to process personal data on its behalf — such as payment processors, identity verification providers, or cloud hosting services — those parties act as Personal Information Processors (PIPs) and are bound by data processing agreements that require them to handle your data only in accordance with Paldo77's instructions and applicable law.
Data Protection Officer: If you have any questions or concerns about how Paldo77 handles your personal data, you may contact our Data Protection Officer at: [email protected]
Paldo77 collects personal data that is necessary for the provision of our services, compliance with legal and regulatory obligations, and the improvement of the Platform experience. The categories of personal data we collect include:
Paldo77 collects personal data through the following means:
Paldo77 uses the personal data we collect for the following purposes:
| Purpose | Data Used |
|---|---|
| Account registration and management | Registration data, identity data |
| Age and identity verification (KYC) | KYC documents, date of birth, facial image |
| Processing deposits and withdrawals | Financial data, payment method details |
| Providing gaming services and tracking game history | Gaming activity data |
| Administering bonuses and promotions | Registration data, gaming activity, transaction data |
| Fraud prevention and security monitoring | Technical data, transaction data, IP address |
| Anti-money laundering (AML) compliance | Identity data, financial data, transaction records |
| Responsible gaming monitoring and intervention | Gaming activity data, responsible gaming settings |
| Customer support and dispute resolution | Communications data, account data, transaction data |
| Platform improvement and analytics | Technical data, gaming activity data (aggregated/anonymised) |
| Marketing communications (where you have opted in) | Registration data, marketing preferences |
| Legal and regulatory compliance | All categories as required by applicable law |
Paldo77 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or as otherwise permitted by applicable law.
Under the Data Privacy Act of 2012, Paldo77 processes your personal data on the following legal bases:
Paldo77 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
Paldo77 engages trusted third-party service providers to assist in operating the Platform, including identity verification providers, payment processors (GCash, PayMaya, BPI, BDO, Metrobank), cloud hosting providers, customer support platforms, and analytics services. These providers are contractually bound to process your data only on Paldo77's instructions and in accordance with applicable data protection law.
Paldo77 may disclose personal data to government agencies, regulatory bodies, or law enforcement authorities where required by law or where we have a good-faith belief that disclosure is necessary to comply with a legal obligation, protect the rights or safety of Paldo77 or others, or investigate suspected fraud or illegal activity. This includes disclosures to the Anti-Money Laundering Council (AMLC) and other relevant Philippine authorities.
In the event of a merger, acquisition, restructuring, or sale of all or part of Paldo77's business, your personal data may be transferred to the relevant successor entity. You will be notified of any such transfer and the privacy practices of the successor entity prior to the transfer taking effect.
No cross-border transfers without safeguards. Where personal data is transferred outside the Philippines, Paldo77 ensures that appropriate safeguards are in place in accordance with NPC guidelines, including contractual clauses that provide an equivalent level of data protection.
Paldo77 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law and regulation. The following general retention periods apply:
| Data Category | Retention Period |
|---|---|
| Account registration and identity data | Duration of account plus 5 years after closure |
| KYC verification documents | Duration of account plus 5 years after closure |
| Financial and transaction records | 10 years (as required by AMLA and tax regulations) |
| Gaming activity records | 5 years after the relevant game session |
| Customer support communications | 3 years after resolution of the relevant matter |
| Technical and device data (logs) | 12 months on a rolling basis |
| Marketing preferences and consent records | Until consent is withdrawn, plus 3 years |
Upon expiry of the applicable retention period, Paldo77 will securely delete or anonymise your personal data in accordance with our internal data disposal procedures. Where data is anonymised, it may be retained indefinitely for analytical and statistical purposes.
Paldo77 implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, Paldo77 will notify the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, and will notify affected individuals without undue delay, in accordance with the requirements of the Data Privacy Act of 2012.
While Paldo77 takes all reasonable steps to protect your data, no method of transmission over the internet or electronic storage is completely secure. You are responsible for keeping your account credentials confidential and for notifying Paldo77 immediately if you suspect any unauthorised access to your account.
Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, you have the following rights with respect to your personal data held by Paldo77:
To exercise any of the above rights, please contact our Data Protection Officer at [email protected]. Paldo77 will respond to all verified data subject requests within thirty (30) calendar days of receipt. We may require you to verify your identity before processing your request.
Please note that certain rights may be limited where Paldo77 is required to retain or process your data to comply with a legal obligation — for example, transaction records required under the Anti-Money Laundering Act cannot be deleted on request prior to the expiry of the mandatory retention period.
Paldo77 uses cookies and similar tracking technologies on the Platform to enhance your experience, maintain your session, analyse usage patterns, and support security functions. A cookie is a small text file placed on your device when you visit the Platform.
| Cookie Type | Purpose | Required? |
|---|---|---|
| Essential / Session | Maintain your login session, remember your preferences, and enable core Platform functionality | Yes — cannot be disabled |
| Security | Detect and prevent fraudulent activity, bot traffic, and unauthorised access attempts | Yes — cannot be disabled |
| Analytics | Collect aggregated, anonymised data about how users interact with the Platform to help us improve it | Optional — can be disabled |
| Marketing / Preference | Remember your marketing preferences and, where consented, deliver relevant promotional content | Optional — can be disabled |
You can manage or disable non-essential cookies through your browser settings or through the cookie preference centre available on the Platform. Please note that disabling essential cookies may affect the functionality of the Platform and your ability to log in or access certain features.
The Paldo77 Platform is strictly intended for individuals who are at least 21 years of age, in accordance with Philippine law and PAGCOR regulations governing participation in gaming activities.
Paldo77 does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account.
If you are a parent or guardian and believe that your child under the age of 21 has registered on the Paldo77 Platform or provided personal data to us, please contact us immediately at [email protected] so that we can take appropriate action.
Paldo77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The date of the most recent revision is indicated at the top of this page.
When material changes are made to this Policy, Paldo77 will notify registered players via email or through a prominent notice on the Platform prior to the changes taking effect. Your continued use of the Platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms.
We encourage you to review this Privacy Policy periodically to stay informed about how Paldo77 is protecting your personal data.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way Paldo77 handles your personal data, please contact our Data Protection Officer. We are committed to addressing all privacy-related enquiries promptly and transparently.
Data Protection Officer: [email protected]
You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated. For more information about your rights under the Data Privacy Act, visit the NPC's official resources.
For questions about responsible gaming, self-exclusion, or account restrictions, please visit our Responsible Gaming page. For general platform questions, visit our FAQ page.
How Paldo77 Protects Your Data
Six commitments we make to every Paldo77 player on data privacy
Every piece of data you send to Paldo77 — from your login credentials to your deposit details — travels over TLS-encrypted connections. Sensitive data at rest is encrypted too, so your information stays protected at every stage.
Paldo77's data practices are built around Republic Act No. 10173, the Philippine Data Privacy Act of 2012. We follow NPC guidelines, maintain a registered Data Protection Officer, and handle all data subject requests within the legally required timeframes.
Paldo77 does not sell, rent, or trade your personal data to third parties for marketing purposes — ever. The only parties who receive your data are those directly involved in delivering our services to you, and they are contractually bound to protect it.
Access, correct, port, or request deletion of your data at any time. Paldo77 responds to all verified data subject requests within 30 calendar days. Your privacy rights under the DPA are not just acknowledged — they are actively supported.
Paldo77 only collects the personal data that is genuinely necessary to provide our services, meet legal obligations, and keep the Platform secure. We do not collect data speculatively or hold it longer than required by law or operational need.
In the unlikely event of a data breach affecting your personal information, Paldo77 will notify the NPC within 72 hours and inform affected players without undue delay — giving you the information you need to protect yourself quickly.
Your data is safe with us. Paldo77 is built for Filipino players who want a secure, fair, and transparent gaming experience. Register today, explore our games, and enjoy the platform knowing your privacy is protected every step of the way. Must be 21 or older to play.